Your privacy, respected.

Depending on the services you request, we may collect information such as:

• Name and contact information
• Address
• Email address and telephone number
• Income and employment information
• Budget and expense information
• Credit reports and credit-score information
• Debt and creditor information
• Banking and financial-account information
• Financial goals and other information you voluntarily provide
• Documents you provide through our secure document-sharing system
• Information submitted through our website, forms, scheduling systems, or other communications
• Payment and billing information necessary to process payments

We only seek to collect information that is reasonably necessary to provide the services you request.

Financial Prosperity LLC may use your information to:

• Provide financial counseling and education
• Understand your financial circumstances and goals
• Prepare for and conduct counseling sessions
• Review financial documents you voluntarily provide
• Communicate with you about appointments and services
• Send and manage client contracts and agreements
• Schedule appointments
• Create and send invoices
• Process and collect payments
• Provide requested documents and resources
• Maintain business and client records
• Respond to questions and requests
• Improve our services and website
• Meet applicable legal, regulatory, professional, or contractual obligations

We do not use your personal financial information for purposes unrelated to providing or supporting our services unless permitted by law or you have otherwise authorized its use.

Financial Prosperity LLC does not sell your personal financial information.

We may share information when reasonably necessary to provide our services or operate our business, including with service providers such as:

• Dropbox, for secure electronic storage and exchange of client documents
• 17hats, for client contracts, invoicing, appointment scheduling, payment processing, and business administration
• Payment-processing providers
• Website or technology providers
• Email or communication providers
• Other service providers that assist us in operating our business

These providers may receive or process information as necessary to provide their services.

For information about how these providers handle personal information, please review their respective privacy policies and terms.

We may also disclose information when required by law, legal process, or governmental authority, or when disclosure is otherwise permitted by applicable law.

Financial Prosperity LLC may use Dropbox to securely exchange and store documents provided in connection with financial counseling services.

Depending on the services you receive, documents may include financial information such as:

• Credit reports
• Bank statements
• Pay stubs
• Budget worksheets
• Debt information
• Tax-related documents
• Other documents you voluntarily provide for counseling purposes

Clients should use the secure Dropbox method provided by Financial Prosperity LLC when submitting sensitive documents rather than sending sensitive financial information through ordinary email.

Financial Prosperity LLC takes reasonable steps to limit access to client documents to authorized individuals and service providers who have a legitimate business need.

Dropbox is a third-party service provider, and its handling of information is also governed by Dropbox's own terms and privacy practices.

Financial Prosperity LLC uses 17hats as a business management and client-service platform.

We may use 17hats to:

• Send and manage client contracts and agreements
• Collect client information needed to establish and manage the counseling relationship
• Schedule and manage appointments
• Send invoices and payment requests
• Process or facilitate client payments
• Maintain business and client records
• Communicate with clients regarding services and appointments

Information provided through 17hats may include your name, contact information, appointment information, contract information, billing information, and payment-related information.

17hats is a third-party service provider. Information processed through 17hats is also subject to 17hats' applicable terms and privacy practices.

If you provide a credit report or other credit information for counseling purposes, we use that information to provide the financial counseling services you requested.

We do not sell your credit information.

Credit information may be retained as reasonably necessary for the counseling relationship, recordkeeping, legal requirements, or other legitimate business purposes.

When you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device information, pages visited, and general website usage information.

We may use cookies or similar technologies to operate, secure, and improve our website.

If third-party analytics, advertising, scheduling, or other technologies are used on our website, those providers may collect information according to their own privacy policies.

You may choose not to provide certain information. However, some information may be necessary for us to provide particular counseling services.

If you do not provide information necessary to perform a requested service, we may not be able to provide that service.

Financial Prosperity LLC takes reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.

We use third-party technology providers, including Dropbox and 17hats, to help us securely manage, store, exchange, and process client information.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

We retain personal and financial information for as long as reasonably necessary to provide services, maintain appropriate business records, comply with legal or professional obligations, resolve disputes, and protect our legitimate business interests.

When information is no longer reasonably necessary, we may securely delete or dispose of it in accordance with our record-retention practices.

Colorado law provides certain privacy rights to eligible Colorado consumers. Depending on whether the Colorado Privacy Act applies to Financial Prosperity LLC and to the particular information involved, these rights may include rights to access, correct, delete, and obtain a portable copy of certain personal data, as well as rights concerning the sale of personal data, targeted advertising, and certain profiling.

The Colorado Privacy Act contains certain thresholds, exclusions, and exemptions. Financial Prosperity LLC will comply with privacy requirements applicable to the company and the information it processes.

To ask a question about our privacy practices or request access to, correction of, or deletion of personal information where applicable, please contact:

Financial Prosperity LLC
Colorado
Email: Financial_Prosperity@outlook.com
Phone: (719) 723-0175

We may need to verify your identity before completing certain privacy requests in order to protect your information.

Our services are intended for adults. We do not knowingly collect personal information from children under the age of 13 through our website.

Our website or communications may contain links to third-party websites or services, including Dropbox and 17hats.

Financial Prosperity LLC is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies of third-party services before providing personal information.

We may update this Privacy Policy at any time to reflect changes in our business, services, technology, or applicable laws.

When we make changes, we will update the effective date at the top of this policy.

If you have questions about this Privacy Policy or how Financial Prosperity LLC handles your information, please contact us:

Financial Prosperity LLC
Colorado
Email: Financial_Prosperity@outlook.com
Phone: (719) 723-0175

Stronger Finances — Brighter Future